Privacy Policy

Last Updated: August 18, 2026

Auto Doktor (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use www.autodoktor.ca

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you interact with our Website or services.

1. Personal Information We Collect

Depending on how you use our Website, we may collect personal information such as:

Your name
Email address
Telephone number
Mailing, billing, or shipping address
Information you provide through contact forms, quote requests, inquiries, or other forms
Purchase, transaction, or payment-related information, where applicable
Communications you send to us
IP address, browser type, device information, and general website usage information
Cookie and similar technology information

We limit the collection of personal information to information reasonably necessary for the purposes identified in this Privacy Policy or at the time of collection.

2. How We Use Your Information

We may use personal information to:

Respond to questions, inquiries, or requests
Provide our products or services
Process orders, transactions, or payments, where applicable
Communicate with you about our services
Provide customer service and support
Send promotional or marketing communications where you have consented or where otherwise permitted by law
Improve the functionality, performance, security, and user experience of our Website
Analyze Website traffic and usage
Prevent fraud, misuse, or security incidents
Meet our legal, regulatory, accounting, and business obligations

We will not use personal information for a materially different purpose without obtaining additional consent where required by law.

3. Consent

Where required, we obtain your consent before or at the time we collect, use, or disclose your personal information.

The form of consent may vary depending on the circumstances and sensitivity of the information.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable restrictions. Withdrawal of consent may affect our ability to provide certain products or services to you.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand how visitors interact with the Website, and improve our services.

We may also use third-party analytics or advertising technologies where applicable.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect some Website features or functionality.

5. Third-Party Service Providers

We may use trusted third-party service providers to help us operate our Website and business. These may include providers that assist with:

Website hosting
Website analytics
Email communications
Payment processing
E-commerce
Customer relationship management
Advertising and marketing
Cloud storage and other technology services

These service providers may process personal information on our behalf. We take reasonable steps to select providers that maintain appropriate privacy and security practices.

Some service providers may process or store information outside Ontario or Canada. When personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

6. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information:

To service providers performing services on our behalf
With your consent
To complete a transaction or provide a service you have requested
When required or permitted by applicable law
To protect our rights, property, users, or the security of our Website
In connection with a proposed or completed business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets, where permitted by law

7. Safeguarding Personal Information

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information in our possession.

While we take reasonable measures to protect personal information, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable legal, accounting, regulatory, or legitimate business requirements.

When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it, as appropriate.

9. Accessing or Correcting Your Information

Subject to applicable law, you may request access to personal information we hold about you and ask us to correct information that is inaccurate or incomplete.

We may need to verify your identity before processing a request.

To make an access or correction request, please contact us using the information provided below.

10. Marketing Communications

If you subscribe to promotional or marketing communications, you may unsubscribe at any time by using the unsubscribe mechanism included in the communication or by contacting us.

We will handle electronic marketing communications in accordance with applicable Canadian law.

11. Third-Party Websites

Our Website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Children's Privacy

Our Website and services are not intended to knowingly collect personal information from children without appropriate consent where required by law.

If we become aware that personal information from a child has been collected in circumstances requiring parental or guardian consent, we will take appropriate steps to address the information in accordance with applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, Website, services, technologies, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Where appropriate or legally required, we may provide additional notice of material changes.

14. Contact Us

Questions, concerns, complaints, or requests regarding this Privacy Policy or our handling of personal information may be directed to:

Privacy Officer

Auto Doktor
Email: auto_doktor@outlook.com

We will review and respond to privacy-related inquiries and complaints in accordance with applicable Canadian privacy requirements.

15. Applicable Privacy Law

We handle personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where it applies.

This Privacy Policy is intended to explain our privacy practices in clear and accessible language.

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.

To learn more about this, check out our article “Creating a Privacy Policy”.